Shipping and returns

Shipping

To keep things simple, we offer a flat rate of $10 for all orders, $15 for Express Post. We ship within 1 working day once payment has been received and receive a tracking number on all orders for peace of mind.  

Exchanges and returns

Unfortunately, we are unable to offer refunds for change of mind. However, your item is faulty or damaged, please get in touch with us within 14 days to work out the best way to make it right. Email tulle.melb@optusnet.com.au or call (03) 9397 0616 for details.